1. Service Request Submission

Parents and staff members can submit requests for various services, such as maintenance, IT support, or facility reservations, through the module.

2. Request Tracking

The module tracks the status of service requests from submission to resolution, allowing requesters to monitor progress and receive updates.

3. Automated Routing

Service requests are automatically routed to the appropriate department or team responsible for handling the specific type of request.

4. Communication

The module facilitates communication between requesters and service providers, allowing for clarification, updates, and resolution details to be shared.

5. Service History

A record of past service requests and their resolutions is maintained for reference and historical tracking.