1. Service Request Submission
Parents and staff members can submit requests for various services, such as maintenance, IT support, or facility reservations, through the module.
2. Request Tracking
The module tracks the status of service requests from submission to resolution, allowing requesters to monitor progress and receive updates.
3. Automated Routing
Service requests are automatically routed to the appropriate department or team responsible for handling the specific type of request.
The module facilitates communication between requesters and service providers, allowing for clarification, updates, and resolution details to be shared.
5. Service History
A record of past service requests and their resolutions is maintained for reference and historical tracking.